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    Terms and Conditions

    Deliveries

    All orders are sent via Posti (orders are mailed from Finland).

    I aim to mail the goods in 2-7 days from receiving the order and the normal delivery time is 5-14 working days.

    I cannot be held responsible for lost orders or delays cost by any third parties or force majors. However, if you do not receive your order in 14 working days from ordering please contact me at linda.toye@gmail.com.

    It is also possible to deliver your order to a different address than the billing address. Keep in mind that the delivery address needs to be valid residential or commercial address! If the given address is incorrect I cannot be held responsible and therefore will not refund for item getting lost or delayed or any extra costs that will occur. But, as I like to take good care of my customers, if you have any problems with the delivery, please let me know!

    Standard delivery to anywhere in Finland or Europe is charged at 5 € per delivery (not per item). Any where else 12 €. Estimated delivery times:

      • Europe 3-7 days
      • America and Canada 5-14 days
    • Rest of the world 5-21 days

    Please notice that during busy seasons, like Christmas for example, the delivery times might be longer. Delivery times in the summer can also be delayed if I am out of town…like visiting DETROIT 🙂

    Exchanges & Returns

    Basically I have an EXCHANGE only policy. You must contact me at to discuss options for returns. Customer pays for all exchange or return postage.

    If you must return/exchange a product purchased from Linda Toye Jewellery you have 14 days to do so. The returned goods must be in a resellable state. The goods should also be returned with their original packaging. And not used.

    If the return is due to missing or faulty parts I will offer a full refund or replacement provided, if I am aware of this within 14 days.

    Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.

    If products arrived damaged please contact me at: to arrange a re-delivery. Please be aware proof of damage will be needed.

    Please post returns/exchanges to the following address:

    Linda Toye
    Hollantilaisentie 36a
    00330 Helsinki

    General

    The following conditions apply to Linda Toye jewellery and its customers via the Internet – commerce ( e-commerce) and other services. All content is the property of Linda Toye. All texts and pictures are copyright by Linda Toye. If you have a fashion blog & use pictures or information please place a link back to me 🙂

    How to order

    The product prices are shown in the product profiles. The client must be an adult, at least 18 years of age. After placing the order you will receive confirmation of successful payment or payment instructions.

    If any of the products you have ordered is out of stock, you will be informed as soon as possible in case a substitution can be made. If you don’t have a credit card and wish to place an order you can email me at with a list of items you’d like to order. Please include your full name, address, and phone number.

    Payment methods

    You can with pay with Paypal payment method. In the Paypal payment method you can choose to pay by using your Paypal-account or you can choose to pay with a creditcard (Mastercard, Visa, American Express and Discover Express cards). If you do not have a Paypal account yet and would like to pay with a creditcard, choose the option “Create a paypal account” when the shop directs you to the Paypal pages. Fill in the card-details and your email-address and other details Paypal is asking for.

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